Privacy Policy

Last updated: 9 July 2026

AJR ("we", "us", or "our") provides a cloud-based platform for car rental management. This Privacy Policy explains what information we collect when you use ajer.io and our services, how we use and protect it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information We Collect

Account and business information: name, email address, phone number, company name, commercial registration details, and billing information you provide when registering or subscribing.

Operational data: information you enter into the platform to run your business, such as reservations, fleet and vehicle records, contracts, invoices, and maintenance logs.

Technical data: IP address, browser type, device information, and usage activity collected automatically to keep the service secure and reliable.

2. How We Use Your Information

To create and manage your account, provide the platform, and process subscriptions and payments.

To operate, maintain, secure, and improve the service, and to provide customer support.

To send service-related communications, and, where permitted, updates about features and offers. You can opt out of marketing messages at any time.

3. Sharing and Disclosure

We do not sell your personal information. We share it only with service providers who help us operate the platform (such as hosting and payment processing), under agreements that require them to protect it.

We may disclose information where required by law, regulation, or a valid legal request, or to protect the rights, safety, and security of our users and the service.

4. Payments

Payments are processed by third-party payment providers. Card details are handled directly by the payment provider and are not stored on our servers. Their use of your information is governed by their own privacy policies.

5. Data Security

We use technical and organizational measures — including encryption in transit, access controls, and monitoring — to protect your information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the service, and afterwards only as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the website is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing. To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Continued use of the service after changes take effect means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at sales@ajer.io.